Privacy Policy

Amerisana

Last updated: August 11, 2026

1. Introduction and Scope

This Privacy Policy describes how Amerisana LLC ("Amerisana," "we," "us," or "our") collects, uses, discloses, and protects information about visitors to our website amerisana.com and individuals who use our medical travel coordination services (collectively, the "Services"). By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Contact information: name, email address, phone number, mailing address.
Identification and travel information: passport details, date of birth, travel dates and preferences.
Health-related information: information you voluntarily provide about your medical history, the procedure you are interested in, or related health conditions, when you submit a consultation request.
Payment information: processed by our third-party payment processor; we do not store full payment card numbers.
Technical and usage information: IP address, browser type, device information, pages visited, and similar data collected automatically through cookies and similar technologies.

3. How We Use Information

We use the information we collect to:

Coordinate consultations, treatment planning information exchange, and travel logistics with partner clinics and vendors;
Communicate with you about your inquiry, package, and travel arrangements;
Process payments and manage billing;
Improve and maintain our website and Services;
Comply with legal obligations and enforce our Terms; and
With your consent, send you marketing communications, which you may opt out of at any time.

4. Sensitive Data and Health Information

Health-related information you provide is treated as sensitive data. We only collect and process this information with your explicit, opt-in consent, obtained at the point of collection (for example, via a consent checkbox on our consultation form). You may withdraw this consent at any time by contacting us at info@amerisana.com; withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

We do not sell sensitive data, and we do not use sensitive data for targeted advertising.

5. Legal Basis for Processing

Depending on the circumstances, we process personal information based on: your consent; the necessity of processing to provide the Services you requested; our legitimate business interests (such as improving our Services and preventing fraud); and compliance with legal obligations.

6. Disclosure to Third Parties

We may share information with:

Partner clinics and their healthcare professionals, to coordinate your consultation and treatment;
Hotels, transportation providers, translators/interpreters, and other vendors necessary to coordinate your travel package;
Service providers who help us operate our Services (e.g., payment processors, hosting providers, customer communication tools), under confidentiality obligations;
Professional advisors (attorneys, accountants) as necessary; and
Government authorities, where required by law.

We do not sell your personal information to third parties for their own marketing purposes.

7. International Transfer of Information

Because our partner clinics are located outside the United States, your information — including health-related information you choose to share — may be transferred to and processed in the countries where our partner clinics and vendors operate. These countries may have data protection laws that differ from those in the United States. By using our Services and consenting to share your information with a partner clinic, you acknowledge this international transfer.

8. Your Privacy Rights

If you are a Colorado resident, and depending on your state of residence, you may have the right to:

Confirm whether we process your personal information and access that information;
Correct inaccuracies in your personal information;
Delete your personal information;
Obtain a copy of your personal information in a portable format;
Opt out of the processing of your personal information for targeted advertising, the sale of personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise these rights, contact us at info@amerisana.com. We will respond within the time required by applicable law.

9. Appeal Process

If we decline to act on your rights request, you may appeal our decision by contacting us at info@amerisana.com with the subject line "Privacy Rights Appeal." We will respond to your appeal within the time required by applicable law. If your appeal is denied, you may contact the Colorado Attorney General's office.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our website. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

11. Children's Privacy

Our Services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will delete that information.

12. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Health-related information is retained only as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law.

13. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where required by law, provide additional notice.

Disputes arising out of or relating to this Policy are governed by the laws of the State of Colorado and are subject to the same governing law and dispute-resolution terms (including binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules) set out in our Website Terms & Conditions.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Amerisana LLC
1500 N Grant St, Ste N, Denver, CO 80203, US
Email: info@amerisana.com